Jennifer Hills

Jennifer Hills's picture


Jennifer Hills


Director, Office of Risk Management Services, King County (WA)

Summary of Qualifications

As director of the King County Office of Risk Management Services, Jennifer leads a team of dedicated and talented risk management professionals who were nationally recognized in 2018 with the PRIMA Risk Manager of the Year and RIMS Risk Management Honor Roll awards. Jennifer is passionate about changing King County’s risk culture from risk-averse to one that is taking balanced risks within the established risk appetite. Jennifer is a frequent speaker on enterprise risk management and risk-value management. King County, which includes the Seattle-Bellevue metropolitan area, is the 13th largest county in the United States and serves a population of over 2 million. 


Core Responsibilities

  • Strategic Planning 
  • Employee Engagement
  • Risk and Value Management 
  • Program Governance and Execution
  • Enterprise Risk Management 
  • Insurance Portfolio Management

Business Experience

Director, Office of Risk Management Services, King County, WA (2003 – Present)

  • Establishing a culture of balanced risk taking through ERM and a risk-value framework 
  • Integrating Enterprise Risk Management methods and processes in strategic and budget planning to comprehensively manage risks and seize opportunities in alignment with King County’s values and within established risk appetite
  • Managing a broad and effective risk management program using self-insurance and commercial insurance coverage for general liability, workers’ compensation, property, aviation, marine, cyber, employment practices, public officials, crime, pollution, and other exposures 
  • Providing strategic direction for risk management lines of business through a staff of 30 and an $84 million biennial budget
  • Managing claims and litigation equitably and responsively 

ERM Experience

Implemented ERM in King County, including:

  • Enterprise Risk Register
  • ERM Work Group
  • Risk Profile required by every county agency as part of business planning/budgeting
  • Success of the ERM program has led to a risk culture change from risk averse to optimized

Professional Affiliations

  • Past President of Washington Chapter of PRIMA
  • Current member of PRIMA and RIMS


  • University of Washington, Bachelor of Arts in Business Administration
  • Insurance Institute of America, Associate in Risk Management and RMPE
  • National Alliance for Insurance and Education, Certified Risk Manager 


Member for
2 years 7 months