Eric Patten

Eric Patten's picture


Eric F. Patten, RN, BSN


Regional Clinical Director, One Call Care Management 

Summary of Qualifications

Eric Patten has over 22 years of nursing experience, including diabetes education, critical care, and emergency nursing. Eric has been a catastrophic nurse case manager for 12 years, possessing a rich understanding of the daily challenges that workers’ compensation professionals and nurse case managers face. He has an extensive background in speaking at conferences and performing continuing education training for claims examiners, nurse case managers, and others involved in the workers’ compensation industry. He provides expert consultative services in areas of medical management, cost containment, and clinical care for workplace injuries. 


As Regional Clinical Director at One Call Care Management, Eric Patten ensures the company has an unparalleled level of clinical expertise to serve customers’ clinical management needs for catastrophic and complex cases. 

Eric manages a team of nurses who assist customers in coordinating care for these cases. Eric once served as a catastrophic nurse case manager working on high profile injuries, and this experience now allows him to provide effective peer-to-peer support to adjusters and nurse case managers. He’s available for on-site evaluations of high exposure claims to identify potential opportunities for improved outcomes and savings. Working with field case managers, his team of nurses proactively evaluates and coordinates the needs of the injured workers prior to their discharge from the hospital to ensure a seamless transition of care. Eric also provide CEU training on many topics.

Business Experience

Eric Patten is currently the Regional Clinical Director at One Call Care Management. He has worked for One Call since July 2014, in various capacities, including Director of Clinical Management and Complex Care and Regional Clinical Specialist. Prior to working at One Call, he served as a catastrophic nurse case manager for 12 years at Coventry Workers' Compensation. 

Professional Affiliations

Case Management Society of America (CMSA), National and State of Massachusetts Membership 


Northeast University, Bachelors of Science, Nursing 



Member for
5 years 5 months