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Behavior-Based Fleet Safety and Risk Management

Posted by Robert Donahue on September 18, 2018 at 8:52 PM

Behavior-based safety focuses on the root cause of an issue rather than the act itself. For example, emphasis may be placed on following distance while driving when examining an accident. Was the driver hitting the brakes because they are inattentive, not leaving themselves enough space or putting themselves in a dangerous space? Understanding the root causes of an issue helps reduce ‘close calls’ rather than increase the likelihood of an actual accident.

Behavior-based fleet safety also utilizes metrics to learn the patterns exhibited by risky drivers. This process begets a system that permits your entity to better evaluate how to lower overall risks by understanding the behaviors of your employees. Looking into an individuals’ behaviors and/or bad habits that have been developed overtime grants entities the opportunity to lower risks by acknowledging those habits and removing the behavior rather than removing the individual/employee themselves. Another aspect which entities should consider when implementing behavior-based safety is by pinpointing where their time and money spent would have a better impact with technology or training.

Although an entity can introduce behavior-based fleet safety by implementing video technology within its vehicles, the genesis of mishaps that occur while driving may still not be addressed. For example, backup cameras directly aid the driver with reversing, which can mitigate the risk of a backing collision. However, backup cameras may also indirectly reveal that the driver is not using their mirrors properly or that the spotter who assists the driver with blind spots while reversing, which is often times mandated by policy, is absent. These habits may serve as the true culprit in an overarching atmosphere of poor driving behavior. In other words, it is imperative to attempt to eliminate these habits at the source before they become an issue resulting in higher claim costs.